Good process but missing a faster start
The initial sales and sign-up process was fairly smooth, with clear communication and easy access to invoices. That was definitely a positive. However, the overall time it took to really get going with the software was longer than I expected. While the training materials were thorough and handy, it felt like the onboarding was somewhat slow and lacked some kind of guided acceleration to actually start using the tools quickly. This meant that despite having everything set up and a functional dashboard, it took a good amount of time before the workflow felt genuinely productive. On the upside, the support team was accessible and helpful when I reached out for clarifications during the early days. The dialer and database features worked quite well once I was used to them, so I see the potential. Still, a slightly faster ramp-up time during pre-purchase and onboarding phases would have made the entire experience more satisfying. Overall, a solid product overshadowed by a minor delay getting fully operational which I hope they improve going forward.