Good prep, but pre-sales hiccups held me up
When I first looked at the sales process, I expected a smooth run: clear explanations, a straightforward sign-up, and easy invoicing without much fuss. The product details seemed promising, and initial on-site demos gave me confidence. Yet, once I started the onboarding, I found some bumps that I hadn’t anticipated. The payment section didn't always align with the earlier explanations on the site, which made me second guess a few steps. However, sales also helped guide me through some of these uncertainties, offering patience and information that I appreciated. The contrast between what I expected and what actually happened was notable but not entirely disappointing. I think the experience was a mix: good support once you’re in, but the pre-purchase stages could benefit from tighter consistency and clearer communication. So while I was generally positive about what followed, the early missteps kept it from feeling perfect.