Good points but the waiting was irritating
Overall, my experience with the sales interactions had both positives and negatives. At one point, I was on hold for a long time while trying to get clarification about the software features, which was frustrating. However, when I finally got through, the representative was knowledgeable and answered my questions clearly. The rest of the process felt quite drawn out, with repetitive explanations that made me wonder if the agent was really listening to my concerns. Despite that, I will say that the sign-up process was straightforward once I got past that waiting period. I wasn’t happy with the inconsistent follow-up communication though, as sometimes I got responses quickly, other times it took days. So, while there were moments where I felt the staff knew their stuff, the delays and repetition really put me off. It left me unsure whether I’d strongly recommend the service based on this sales experience alone.