Good points but slow onboarding
Getting started with the software was a bit frustrating because the setup process took longer than I expected. While the sign-up itself was straightforward and the invoicing clear, actually getting the calling tools and database fully operational took more time than I had hoped. The initial training materials were adequate but didn’t quite prepare me for some of the steps during onboarding, requiring several follow-ups with support. On the positive side, when I did reach support, their telephonic assistance was helpful and patient, providing guidance that smoothed out some issues. Still, the delay between sign-up and being able to use all the features fully meant that it felt like a slow start. I appreciate that the software itself runs well once set up, but the time it took to get there was a downside. So in short, the good support balanced some of the onboarding delays, but it wasn’t the quickest experience.