Good points and some drawbacks in the sales process
The sales and pre-purchase process offered clear information on the software capabilities, which I appreciated. However, I wasn't fully prepared for how much ongoing support I might need after initial setup. This means next time I'll probably reach out earlier in the process. The initial sign-up and invoicing steps were easy enough, but navigating some features required more help than expected. So, while some parts were straightforward, others made me realize that getting assistance again in future is likely. It's a mixed bag overall — some positives and some areas for improvement.