Good pace, but felt like missing some key details
The sales and pre-purchase process with WFHI moved along pretty smoothly overall. I remember waiting a bit between steps, especially before I got a clear rundown of the software's calling features, which I was quite eager about. The reps were generally responsive but seemed to circle back to the same points occasionally, which felt a bit repetitive. What stood out was how easy the sign-up and invoicing process was once I decided to purchase. That part was straightforward and efficient, no complaints. However, I felt there was a bit of a gap when it came to detailed demos or more hands-on explanations of some features — I ended up learning a lot by myself post-purchase. It would have been better if there had been a deeper walk-through at the start, maybe a session dedicated to common use-cases and typical workflows. It’s not a dealbreaker, but that’s the part I think was missing from the whole sales experience. Anyway, ready to get into the software and see how it performs now.