Good overall training but missing some clear navigation aids
The training module itself covered mostly what I needed, and onboarding gave me a decent overview of using the database and calling tools. I appreciated the structured lessons and step-by-step approach which made it easier to grasp the basics. However, when it came to locating specific features inside the software after the initial sessions, I found that the support material lacked easy reference points or quick search aids to find answers independently. This meant I had to rely on support calls more often than I expected, which added to the learning curve. While the training did its job in getting me started, I think having better in-app navigation or a more accessible FAQ could really help users find what they need faster. Overall, it did what it was supposed to in introducing the tool, but it missed the mark on ongoing ease of use in practice.