Good overall, though some delays and repeats tested patience
The sales and pre-purchase process was quite straightforward, and I appreciated that the sign-up and payment steps were well organized and transparent. I found the initial explanations clear, especially regarding how the software integrates the calling tools with the database. However, there were a few moments where I felt the waiting times between responses were longer than expected, and some information was repeated across different stages, which slowed down the process a bit. That said, the staff remained polite and helpful throughout, which improved my experience. I think overall the process was efficient enough, but I would suggest a bit more streamlining to avoid minor delays and unnecessary repetition. For anyone wanting a smooth but not perfect pre-purchase experience, this should be fine. My verdict is positive but with room for improvement on turnaround times and pacing of explanations.