Good Overall, Though Occasionally Slow Dialer
Using the WFHI software day to day has been mostly smooth. The calling tool responds quickly most of the time, making it easy to run through daily remote workflows. The database is well-integrated too, helping me track contacts with little effort. However, I did notice the dialer sometimes lags when switching between calls during a busy day, which can be annoying. Beyond that, automatic updates have kept everything current without needing manual intervention, which is a relief. Signing up was straightforward, and the invoicing process was clear, though I wish payment confirmations were faster. Support over the phone was helpful when I reached out, but prioritization wasn’t always clear. Overall, the software and services have supported my remote activities effectively, but small delays in the dialer and payment updates hold it back from being perfect.