Good overall, though I had to figure out some parts
Using the software was mostly straightforward, but I did spend a fair bit of time working things out by myself. The core features like the dialer and database were intuitive after some trial and error, but I wish the onboarding training went a bit deeper into those. The documentation covered a lot, but for some workflow customizations, I had to experiment to get them right. Automatic updates were mostly smooth, though occasionally I found some settings had reset, which required a quick fix on my part. The support team was helpful when I reached out, but I would have preferred if the initial tutorials or in-app tips highlighted those tricky spots. One thing that stood out was how signing up and handling payments was very clear and hassle-free, making it easy to get started. Overall, a decent experience with useful tools, though the learning curve was moderate and not completely guided.