Good overall, might ask for help again
Honestly, I expected the onboarding and training process with WFHI to be more hurried and a bit overwhelming, but it turned out fairly paced and clear. The introduction to using the database feature matched my expectations, and the trainers were patient when showing how to properly use the dialer. One thing I wasn’t quite prepared for was the depth of follow-up training; I thought the initial onboarding would cover most usage scenarios. Because of that, I imagine I may need to reach out for help the next time I try to implement some of the new updates and additional plugging into my workflows. The sign-up and invoicing process was smooth enough, with clear instructions and timely support when I had billing questions. I’d say the process is good overall, but having extra guidance might still be necessary for some of the more advanced tools. So my verdict is positive, but I’d anticipate needing further support down the line to fully master the software’s capabilities.