Good overall flow, though with a minor hiccup
The onboarding and training sequence generally made sense and was organized logically. I appreciated how the software introduced the calling tools and database management features progressively rather than lumping everything together. The automatic updates worked smoothly in the background, which was convenient. However, I found one step confusing: the invoicing overview popped up slightly out of order, interrupting the training flow on the dialer tool. It made me pause for a moment before continuing. Apart from that, the telephonic support was easily reachable and polite, which helped when I had questions about setting up the software access. Even though the process was a bit disjointed at that one point, I felt that overall the training adequately prepared me for using WFHI’s platform. My reservation is small enough that I’d still recommend it to anyone needing these remote workflow tools but with a heads-up about that slight sequencing issue.