Good overall experience, could improve invoicing clarity
I found the sales process quite straightforward and the instructions during sign-up were clear, which made it easy to get started. On the downside, at times the payment and invoicing steps seemed a little more complex than I expected, leading me to double-check my invoices to be sure everything was correct. While this wasn’t a major problem, it did make me think I might need assistance again next time just to make sure everything goes smoothly. That said, overall the communication was warm and professional, which gave me confidence. I appreciate that the team isn’t pushy and gives you time to decide, which feels encouraging rather than overwhelming. The pre-purchase information was pretty thorough as well, though a little more clarity around the billing process would be helpful. All in all, if I need help next time, I’d reach out again for sure, hoping the invoicing side gets a tad simpler.