Good overall experience but a touch more training depth would help
The training and onboarding program felt generally good from start to finish. I appreciated having clear modules to work through, which aligned with what I was told beforehand. The software’s database and calling tools were introduced well, and the automatic updates didn’t interrupt my progress much. One thing I noticed was that some of the telephonic support explained basics but didn't always address more complex scenarios. Still, overall the process felt smooth and I could follow along without trouble. It was just missing a little more depth in the training to fully meet my expectations based on the initial overview I received.