Good overall but some doubts about next steps
I recently signed up for the WFHI software and training to help me manage remote workflows more effectively. The initial sales process was quite clear, and the team answered most of my tricky questions patiently, which I appreciated a lot. While going through the onboarding, I found the step-by-step guides helpful, although I wonder if some instructions could be streamlined for faster setup. Now that I've been using it for a few weeks, the calling tools and dialer are mostly easy to handle, but sometimes the database feature feels like it could be more intuitive. The invoicing and payment steps all went smoothly; there were no hiccups at all. Automatic updates seem to happen without me noticing, which is convenient, but I wonder if they include enough new useful features or just fixes. The telephonic support was friendly, though I felt it was a bit slow on one occasion. Overall, I am happy with what I got so far. I might need assistance again next time, especially if I want to dig deeper into the training material or understand advanced software uses better. I’m curious if the support will be faster then, but so far, it’s been a positive experience with just minor reservations.