Good overall, but not for those wanting instant replies
I found the software and access pretty efficient overall, especially with how the people on the other side responded to my questions and feedback. The team was generally quick to answer, though sometimes the replies came after a short wait, which can be a bit annoying when you’re trying to get things sorted quickly. I liked how approachable the support folks were, making it easy to report issues or suggest improvements. The training and onboarding also seemed pretty thorough, though I think this whole setup suits people who are okay with a slightly paced process rather than instant fixes. If you want everything right away with no waiting, this might feel slow. But if you can handle the occasional waiting and appreciate friendly, helpful responses, it’s a decent fit. I found myself circling back to the same point - the balance of patience and responsiveness is key here.