Good overall but daily glitches were noticeable
I expected that after finishing the initial onboarding, everything would run smoothly day to day. While the training was thorough and the software easy to understand initially, I noticed minor bugs and occasional slowdowns in the calling tools when I used them regularly. The database feature works well, but sometimes it lagged, affecting workflow continuity. The automatic updates mostly improved performance though one update caused temporary issues. Telephonic support responded quickly during these times but couldn’t always resolve problems immediately. I appreciate how invoicing and payments are handled smoothly and transparently, which made managing administrative stuff easier. Overall, the service met most of my expectations but the day-to-day technical glitches were a slight downside that I think could be improved with more stable updates in the future.