Good onboarding, though a couple things missing
My onboarding experience was mostly smooth. When I first signed up, the people responding to my queries were quite prompt which helped me get started without delays. The training sessions were arranged systematically, covering the software basics before moving into dialing tools and database management. I appreciated their follow-up messages that reminded me of important upcoming steps, showing their attentiveness. However, I felt the feedback on my progress could have been more detailed; I wasn’t always sure if I was getting everything right. Also, a few of the integrations could have been explained better before we started. Overall, responsiveness was definitely one of the highlights of this process, but I would have liked some small extra touches to make the onboarding feel complete.