5 out of 55 of 5Verified purchaseTraining and onboarding
Good onboarding overall, but slight gap in follow-up support
The training provided was comprehensive enough to let me navigate the software confidently most of the time. I was able to get through the setup without ongoing assistance, which was a plus. However, when I encountered a few unexpected questions later on, I realized that follow-up support didn’t fully cover those small but important details. It would have been helpful to have additional refresher materials or quick access to answers after the initial sessions. Still, I feel confident using the database and calling tools now, and the invoicing system was clear. Overall, the experience was positive but a bit more comprehensive post-training support would improve it further.