Good onboarding journey with minor bumps
The training and onboarding process with WFHI was mostly smooth and logical. From the start, the steps were laid out clearly, beginning with a basic introduction to the software and followed by progressively detailed modules, which made it easier to absorb information without feeling overwhelmed. The videos and documentation were concise, helping me to understand the workflow faster. However, I did notice that some sections overlapped in content, which got a bit repetitive and slowed down the overall momentum. Additionally, the automatic updates to the software sometimes triggered after I had just completed a lesson, forcing me to reorient myself, which was a bit irritating but manageable. The sign-up and invoicing steps felt transparent and systematic, setting an excellent tone for the rest of the experience. Despite those small hiccups, I appreciated how quickly the support team responded when I asked questions during training, which added safety to my learning journey. Overall, the onboarding gave me a solid foundation and made me feel ready to use the platform independently and efficiently going forward.