4 out of 54 of 5Verified purchaseTraining and onboarding
Good onboarding flow, though a step felt a bit redundant
The training and onboarding process was generally well organized with logical sequences that helped me understand the software setup gradually. I appreciated how the calling tools and dialer were introduced, along with the database features, in a clear order. However, there was one step that seemed somewhat redundant and elongated the onboarding unnecessarily, involving repetitive explanations of invoicing and payment processes that I had already understood. Telephonic support was reachable throughout and assisted when I called, which kept things smooth. Overall, the process gave me confidence to use the tools effectively, even if one part dragged on a bit.