Good onboarding feeling, but waiting times were noticeable
Starting with WFHI training and onboarding, I got a pretty positive feeling overall. The materials were clear and helpful, so getting a grasp of how to use the software didn’t feel overwhelming. That said, I encountered some repetition during the training which slowed the process a bit. Some concepts were explained multiple times, which I appreciated for clarity but at other points felt like waiting unnecessarily. Even in the early onboarding calls, there were moments when I was waiting for connecting to the right resource or for the software to update between steps. These pauses weren’t too long but noticeable enough to break my flow. The approach was conversational rather than rushed, which suited me, but I think those moments of downtime could be reduced to improve the overall pace. I ended up feeling confident with the tools by the end, so the slower parts didn’t spoil the experience. If onboarding was a little more streamlined, it would be even better. Still, I’m satisfied enough that I’ll keep using the workflow as it is.