Good onboarding experience but some hiccups remain
The training sessions provided by WFHI were generally well-structured and informative. I appreciated how the training materials broke down the complex features of the remote workflow software into clear steps, which helped me get started efficiently. The onboarding process was smooth overall, with helpful email updates and guidance. However, after the initial phase, I noticed that the day-to-day use sometimes felt less intuitive than expected. Some features required repeated trial and error before fully understanding their functions, which was slightly frustrating. Although the online training was thorough, I wished there had been more opportunities for live interaction or immediate feedback to clarify doubts as they arose. That being said, the support team was responsive when contacted, offering useful solutions. The balance between good initial onboarding and occasional operational hiccups makes me view the experience as mostly positive but with room for improvement in continual support and hands-on assistance after the first usage days.