Good onboarding but took a while to get up to speed
My experience with the training and onboarding at WFHI was generally positive. I think the training materials covered most aspects that I needed to get going, especially regarding the software navigation and the calling tools. The process was well structured, but I found that it took a bit longer than I had expected to feel confident using the dashboard fully. Some parts of the onboarding felt a little slow, particularly where I had to wait for automatic updates to reflect the changes I’d made in the database feature. That slight delay was a minor irritation, but not a deal-breaker. The organization of the training modules was clear, and I appreciated having both video and written guides. Support was available if I needed help, and while I only reached out once, the telephonic response was helpful and professional. The payment and sign-up flow was straightforward and well designed, which made getting started smoother. Overall, the experience was more positive than negative, but I’d say the only real downside was that it was a bit tedious waiting to fully master all of the software’s features.