Good onboarding but setup took some time
The training and onboarding process was fairly practical but took more time than I initially expected. The sessions provided clear guidance on using the software’s features, especially the dialer and database system, which was the main objective for me. However, it felt a bit slow at the start as I had to wait for some scheduled live sessions before I could fully access everything. Despite the delays, the training did the job in terms of getting me up to speed on the key workflows. There were moments when instructions seemed more detailed than necessary but overall it shaped a good baseline to work from. The software itself ran smoothly and automatic updates kept it current, which helped me avoid issues later on. Customer support was reachable when I needed help, though I wish the onboarding had been quicker. So the good teaching aspect was balanced by the moderate pace in getting ready to start.