Good onboarding but missing deeper follow-up
The onboarding and training process started off smoothly, with clear instructions on how to use the software and set up the database feature. Day to day, the system behaved consistently, and I appreciated how the automatic updates didn’t disrupt my workflow. However, as I continued to use the dialer and calling tools throughout the week, I noticed some aspects were not covered in sufficient detail. For instance, there were no follow-up sessions or advanced tips on optimizing the calling features. The training materials introduced the basics, but I felt there was something missing in terms of ongoing support or refresher modules. Telephonic support was available when I needed clarification, which was helpful, though at times I had to wait longer than expected. Overall, the sign-up and payment processes were straightforward, without any glitches. While the foundation of the training was solid, I wished for a bit more depth after the initial exposure. It’s good for beginners but might leave those seeking advanced guidance wanting more. Regardless, I'd recommend it to someone starting out, but caution that further learning might require extra effort.