Good onboarding but a bit repetitive at times
You provided clear training sessions that helped me understand the software's basics quickly. The onboarding flow was mostly smooth, especially when setting up my profile and exploring the calling tools. I appreciated the detailed walkthroughs, which made the initial experience reassuring. However, I found certain parts of the training a bit too repetitive, especially the sections related to the database feature. Sometimes, I felt like I was waiting for the next step instead of actively learning. It could be streamlined to keep the momentum better. Despite this, the overall process prepared me well for using the software on a daily basis. If you could reduce some of the repetition and waiting, it would enhance user engagement significantly. Nevertheless, the support team was ready to assist whenever I had questions during onboarding, which balanced the waiting periods. In conclusion, I am mostly pleased but do see small room for improving the pacing of your training flow.