Good ochth wala, lekin bohut kuch tumhe hi samajhna padta hai
Aap logon ka support thoda disappointing tha. Main samajhti thi ki onboarding mein zyada help milegi, par mujhe laga mujhe khud se hi sab kaafi cheezein pata karni padi. Dialer setup mein clear instructions nahi the, jiske wajah se kaafi time waste ho gaya. Aapka database feature thoda complex hai, aur training sessions mein faaltu jargon use kiya jata hai jo ham samajh nahi paate. Jo auto updates aate hai, kabhi kabhi wo kaam karte hain toh kabhi naye bugs la dete hain, mujhe laga isme better testing honi chahiye. Telephonic support se response slow tha, aur baar-baar repeat karna padta tha ki kya dikkat hai. Haan, sign-up aur payment ka process simple tha, invoice jaldi mila aur payments clear thay, isme koi problem nahi hui. Lekin overall main yeh kehna chahti hoon ki aapko apni user guidance aur support ko improve karna chahiye. Users ko zyada independent banaya jaaye aur explanations simple hon, tabhi main recommend karungi.