Good learning, but some downtime between sessions
The training process began smoothly with clear instructions on operating the software and managing the database. Initial sessions focused on understanding the call dialer tools and their integration. I appreciated that step-by-step training was provided, which helped me get up to speed without feeling overwhelmed. However, there was some repetition, especially around the database features, where similar content was covered in multiple sessions. This meant I sometimes waited for what felt like unnecessary reminders rather than progressing to new material. Additionally, during onboarding, I encountered a waiting period before my software access was fully enabled, which was somewhat frustrating. Overall, while the training was comprehensive and gave me confidence in handling the software, the pacing could have been tighter. The balance of good content and occasional delays made for a positive but slightly imperfect experience.