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WFHI review

Good invoicing stood out, site navigation could improve

2 out of 52 of 5Verified customerSales and pre-purchase

Good invoicing stood out, site navigation could improve

To be honest, it was quite difficult to find the right information about pricing and the invoicing setup on the website. Right from the start, I thought it would be more straightforward, but the navigation menus were a bit confusing and the details were scattered. Several times I clicked around looking for clarification on payment schedules and refund policies but ended up more puzzled. On the positive side, once I managed to sign up and get my first invoice, the clarity of the invoice details was pretty good. It showed all the necessary breakdowns and was easier to understand than the website's pricing pages. However, finding the signup and payment options could have been less complicated with a clearer interface or a step-by-step guide. I decided to call support eventually, and that helped me get through the process smoothly, which was the highlight in this search. So basically, ease of accessing detailed payment and signup information could be better, but the invoicing itself once processed was thorough and transparent.

Ramya KelkarMizoram, IndiaExperience: Published:
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The reviewer's registered phone number or email was matched to a WFHI customer record.

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