Good intentions but training responsiveness left me hanging
The training program promised a lot, but honestly, the responsiveness of the support team was disappointing. When I reached out with questions early on in the onboarding process, replies were slow and sometimes failed to resolve my concerns. This made it difficult to grasp the full software functionality, as I kept waiting for clarifications that never came quickly enough. On the plus side, the training content itself seemed comprehensive on paper and had some useful modules on database management and calling tools. But without prompt assistance during live sessions, applying those lessons was challenging. I was hoping for more practical guidance or real-time support during setup, which did not materialize. The invoicing and payment process was straightforward, so no issues there. Overall, while the training looked good, the lack of timely communication seriously hindered my progress and satisfaction.