good intentions but onboarding was a real struggle

good intentions but onboarding was a real struggle

The good part was the software looked promising and the training sessions seemed detailed enough. But honestly, I found the onboarding process way too complicated for me. I kept getting stuck on the database setup and linking it to the dialer. Felt like I always needed support even for small things. And the calling tools didn’t feel intuitive at all. Signing up was fine and payments went smooth, but the whole software felt like it required too much help from the support team. I guess I was hoping for more straightforward stuff and to use the software easily after onboarding but instead I think I’ll need help every time I try something new. Really frustrating sometimes.