Good intentions, but not quite what I expected
Prior to purchasing the software and training from WFHI, I went in with certain expectations based on the descriptions and the demo provided online. Although I appreciate the effort to provide comprehensive tools, my experience did not fully correspond to what I had anticipated. The sign-up process was straightforward enough, and the telephonic support was courteous and diligent in attempting to assist. However, the onboarding flow felt overly complicated with many steps that weren’t clearly explained beforehand, leading to delays in getting the dialer and calling tools fully operational. Moreover, certain database features did not behave as intuitively as promised, which slowed down my workflow considerably. On the positive side, automatic updates were handled seamlessly without interruptions. Unfortunately, what was advertised as user-friendly training felt somewhat rushed, leaving me less confident than I had hoped. So while there are certainly redeeming qualities, the discrepancy between expectations and reality was disappointing.