Good intention, poor execution during setup
The training for WFHI was brief and promised more than it delivered. Most of the initial setup felt like a one-time hurdle rather than a continuous support system. While the software itself seemed well designed, the ongoing help needed was minimal because it barely addressed evolving needs or issues I faced. This lack of ongoing guidance made managing the platform frustrating, particularly when I needed to adapt the software for specific tasks. I expected a more thorough training experience that prepared me not only for setup but also for ongoing changes and updates. Instead, the support felt mismatched with the software’s complexity, leaving me feeling unsupported after the initial phase. The positive was that the initial documentation was clear, but the lack of follow-up training made the process frustrating and incomplete in my experience.