Good initial training, but daily use was irritating

Good initial training, but daily use was irritating

The training session was pretty clear the first day, and the onboarding call was straightforward. However, once I started using the software on a daily basis, I hit snags repeatedly. Sometimes the dialer would freeze, or the database wouldn’t update properly. This happened more than once, which was frustrating given how smooth the start felt. I can say the initial setup was decent, but the day-to-day experience left a lot to be desired. It got tedious dealing with these quirks, and support didn’t always have quick fixes. Honestly, the good start didn’t carry through the routine usage, which made me question how reliable the platform really is.