Good initial layout but confusing labels throughout
I found the sales and pre-purchase information to be a mixed bag. On the positive side, the initial layout of the package descriptions was relatively straightforward, making it easy enough to understand the core offerings. However, the wording and labels used in the software's onboarding process often felt unclear and somewhat misleading. Some important features like the dialer and database integration had names that didn't intuitively describe their functions, causing unnecessary confusion at setup. The sign-up and invoicing sections were reasonably well organized, so I could navigate payments without too much trouble. Still, the inconsistent use of terminology made it hard to trust that I was fully grasping what I was committing to. It felt like more user-friendly language could have been used. Overall, while some aspects were fine, the confusing phrasing left me with an unsettled impression by the end of the sales process.