Good info but doesn't fit my working hours
I completed the training and onboarding as instructed, doing the scheduled sessions and following the material provided. The content does cover all necessary points about the software and workflow management, with clear steps for navigating the dashboard and using calling tools effectively. However, the timing of the live training sessions was not compatible with my actual working hours. Since the training seemed to be held during fixed times that did not match my availability due to personal commitments, I found it difficult to attend all sessions. While the recorded content helped somewhat, it did not allow for interaction or immediate clarification of doubts. Because of these timing constraints, I could not fully benefit from live support during training. The onboarding flow itself proceeded as planned in terms of progress tracking and software access, but the mismatch in timing significantly hindered my ability to assimilate all required knowledge conveniently.