Good in many ways, but some expectations not fully met
Before purchasing, I expected the software and training to be more hands-on with the calling tools and dialer, but in reality, some features didn’t quite fit my workflow as I had hoped. The sales and pre-purchase interactions were informative, and the invoicing process was smooth with clear steps explained. However, I found that while automatic updates kept the system current, occasionally it threw surprises that disrupted my routine, which wasn't fully anticipated. On the positive side, the database feature integrated well with my existing way of working and the telephonic support was responsive and helpful. So, while not everything matched my expectations perfectly, especially regarding training depth, I appreciated the communication and certain functional aspects that stood out during my experience.