Good if your shifts match their timings

Good if your shifts match their timings

I used the telephonic support mostly during evening hours, but sometimes their active support window didn’t align well with my working schedule. It was helpful at times when I called during their hours, but I found myself waiting longer than expected when my calls were slightly outside their typical service times. This setup seemed better suited for people who work earlier hours or standard office timings. If your shifts differ a lot, you might feel a bit frustrated by the limited overlap. Overall, the communication was clear and polite, but the timing could make or break your experience with their support team.