Good if you want straightforward support, not deep detail
I found it quite easy to find what I needed when I contacted support. Initially, I started by asking about the onboarding process and the calling tools setup, which the team explained patiently. Then I moved on to questions about the database feature and how automatic updates might affect my workflow. Each time, the support person guided me through steps using clear instructions and even followed up by phone to ensure I was on track. That said, if you're someone who wants in-depth technical details or advanced customization advice, this might not be the perfect fit. The help tends to cover the main essentials well but doesn’t dive very deep into tricky configurations or niche use cases. However, for most users trying to get started quickly with remote workflows, the level of support and communication offered should be quite sufficient and straightforward to rely on.