Good if you want patient support, maybe less so if rushed
I found the support experience to be a bit of a mixed bag. On one hand, when I called in, they were patient and answered many of my questions about the dialer and its integration with the database feature. But on the other hand, some of the responses were a bit slow, and I had to wait longer than I expected at times. By the end of my interactions, I felt reasonably confident that I could handle most basic issues by myself. However, the pace and occasional disconnect in explanations meant that it might not suit someone who needs quick answers or prefers more direct communication. I’m thinking this setup could really work well for people who don’t mind some back and forth and have the time to learn gradually. Still, the friendly attitude kept me coming back despite the delays, and overall, it was an okay experience. If you’re comfortable with a bit of patience in support, it should be alright; otherwise, it might not be the best fit for your needs.