Good if you’re organised, might confuse others
I found the software fairly easy to use once I understood where to find everything. The database feature kept contacts neatly arranged and the dialer helped manage calls fairly well. Getting to grips with the layout took some time, though; it’s not overly complicated but not extremely intuitive either. People who like everything clearly laid out and simple would appreciate this setup. On the other hand, if you want to jump right in without reading instructions or if you prefer a very guided experience, this might not suit you as well. The automatic updates are mostly helpful but sometimes they change a setting unexpectedly, requiring a quick adjustment. Onboarding was thorough, covering basics adequately, and support was responsive when I contacted them for clarifications. The sign-up and invoicing process did not present any problems. So overall, this software will meet the needs of users comfortable with a moderate learning curve but might frustrate those looking for a plug-and-play style.