Good if you prefer simple steps; otherwise not
The billing and payment steps WFHI uses didn’t quite follow the order I would expect for a smooth experience. The sign-up was straightforward enough but once I got to paying invoices, things felt a bit disorganized. For example, sometimes the invoicing came without clear indication of what was being charged, which made keeping track harder than necessary. The system for updating payment details was functional, just not very intuitive, mildly frustrating if you’re aiming for efficiency. It's probably fine if you like figuring things out on your own and aren’t in a hurry, but less suited if you prefer a clear linear process. On a positive note, the automatic updates didn’t disrupt what was already set up, so that is worth mentioning. I think for me the process could have been simpler and better structured, but I understand not everyone needs that level of guidance. So, overall this suits users who don’t mind a bit of trial and error in billing but others might find it cumbersome.