Good if you don't mind some waiting, not for rush folks
The sales and pre-purchase process was generally fine, but I noticed there was a fair bit of repetition when clarifying my questions. I wasn’t expecting to get asked the same things a couple of times, which made it a bit tiresome. Also, I found myself waiting for responses sometimes longer than I'd prefer, especially when I wanted quick confirmations about features. For someone who wants to do a quick signup and go, this might feel slow or frustrating. But if you have patience and want to understand the product in depth, the lengthened conversations might actually help you get the details you need. I wouldn't recommend this for those who hate waiting or dislike repetition in calls or messages. On the other hand, it would suit those who prefer thorough discussions even if it takes extra time. The team was polite, and the responses were complete once I got them, but that delay was a small downside. Overall, it’s fine if you can take a bit of time; otherwise, the process might feel too drawn out for fast decision-making.