Good if you don’t mind some initial waiting and calls to support
I started using the WFHI software with a mix of excitement and some nerves. Honestly, getting going took a bit longer than I expected. The sign-up and invoicing process were clear enough but setting up the calling tools wasn't totally straightforward right away. I had to contact telephonic support a few times, and though they were helpful, it wasn’t instant which meant a few wasted hours here and there. The training modules covered the basics well, but I wished some of the material was a bit more intuitive or detailed because I kept bouncing back to the support line. That said, once the setup was actually working, the automatic updates kept everything running smoother without me needing to do much. The database features fit nicely with my work style. This setup would suit someone who has the time to get into the rhythm and isn't rushing to get on calls immediately. For those wanting to hit the ground running, it might be a bit frustrating during those first few steps. Overall, decent support and reliable software, just not lightning fast.