good if you don’t mind figuring out stuff yourself
I found the onboarding pretty straightforward, but honestly, there were a few things I had to figure out on my own. The initial training gave a decent overview, but it didn’t cover some practical uses of the database feature that I really needed. Support was helpful when I reached out by phone, but it wasn’t always easy to get through quickly. The dialer worked well once I set it up properly, but the automatic updates sometimes introduced small changes which required me to relearn bits of the software. If you’re someone who prefers a hands-off experience with everything explained in detail ahead of time, this might not be the best fit. However, if you’re ok with a bit of trial and error and don’t mind calling support when stuck, it’s quite capable. In the end, it suits people comfortable working independently during the onboarding phase, though some additional guided training would be nice for smoother early days.