Good ideas but not better than my previous tool
I tried WFHI software hoping it would be more effective than what I had used before, but the experience was mixed. The calling tools and dialer were okay but seemed less intuitive, making it slower to handle calls compared to my earlier software. The database wasn’t as flexible either, causing me to spend more time tweaking things. Signing up and managing invoices went smoothly, which was better than before. Support was available but I didn’t find their answers more helpful than my previous provider. The automatic updates sometimes disrupted the flow, which was a downside. Overall, I didn’t find a convincing improvement in WFHI's software to switch completely from my established system. It had potential but didn’t meet my basic expectations for efficiency and ease of use. So, while there were some good features, I found more drawbacks than benefits based on my usage and prior experience.