5 out of 55 of 5Verified customerSales and pre-purchase
Good handling of hiccup during sign-up, nice recovery though
I had some issues when initially trying to sign up, as the website crashed midway which was stressful. But then I contacted support through the phone and they were helpful in guiding me through a workaround quickly, so the bad moment didn't last too long. The invoicing and payment process after that were smooth and clear, which made me feel more confident despite the rough start. So overall, it handled the bad and good very well—I liked how they didn’t leave me hanging but patched things up fast and kept me updated in the process. It felt like they really cared about making the process as painless as possible after that glitch.