Good handling but small hiccups in pre-purchase

Good handling but small hiccups in pre-purchase

When I initially signed up and started exploring the sales and pre-purchase process, I faced a few small issues that required help from the support team. The team responded politely and provided clear guidance which resolved my concerns effectively. Though it took more than one interaction to clarify some details, their approach was patient and thorough. Despite these minor hiccups, the overall experience was positive, and the software itself did what I needed. The database and calling tools fit well into my workflow. I appreciate the transparency they maintained about what to expect in the process, even though a faster resolution would have made things smoother.