Good guidance but poor handling of errors

Good guidance but poor handling of errors

When I started the training, I thought things would go smooth but honestly there were some glitches that really slowed me down. The dialer sometimes didn’t connect right away, and I wasn’t sure if it was my internet or the software issue. I called support and they helped, but not instantly. On the bright side, whenever the training videos worked, they were pretty clear and helpful in explaining the basics. But I had to repeat some steps multiple times because the system didn’t save progress consistently. It felt like the setup was more frustrating than it should be. So I appreciate the decent content, but the error handling or response timing definitely broke the flow of learning for me.